How to cancel your subscription from your LiveCode account

If your card details change between subscription payments, you will need to update the card details to avoid a gap in your licensing. Here is how you do this.

Log in to your account

Go to https://livecode.com/login and enter your email address and password for your LiveCode account.

Click on Cancel

Locate the subscription you want to update card details for, and click on "Cancel" next to the subscription.

Confirm you want to cancel

You'll land on a confirmation page, if you're sure you want to cancel then go ahead and click on "Cancel my LiveCode License Subscription".

Receive confirmation

You should see a green strip appear in your account confirming the subscription was cancelled, and the status of the subscription will update to "cancelled".

If you have difficulties managing your subscriptions please contact [email protected] and we will be happy to help.

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