How to update a card for your subscription payment

If your card details change between subscription payments, you will need to update the card details to avoid a gap in your licensing. Here is how you do this.

Log in to your account

Go to https://livecode.com/login and enter your email address and password for your LiveCode account.

Click on Edit

Locate the subscription you want to update card details for, and click on "Edit" next to the subscription.

Enter a new card

Click on "Add Payment Method". Note that you may see "Edit card" here, but you will always need to add a new card rather than edit an existing one.

Enter new detail

Set the new card as your default payment method.

If you have difficulties managing your subscriptions please contact [email protected] and we will be happy to help.

0 Comments

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.